Reviews for Madelyn Oaks

Posted On: 3/23/2017

Horrible

The apartments here are nice don't get me wrong, but the recent note they sent out about the designated trash times is ridiculous. How many people finish cleaning their homes at 5 or 530? If they are even home from work. Why is there only ONE trash disposal for an entire apartment complex? The neighbors are up all night running up and down the stairs and playing loud music all times of the night. Kids are gathering in the stairways. Kids are sitting on steps and when adults are passing they won't even move. This place needs community patrol. I can even hear my neighbors pee. I hope Madelyn Oaks get it together. Its just an upscale projects!
By: Anonymous   
Read Property Manager's Response

Please come and meet with us. We saw that it was hard having the trash hours and have modified them. We are here to help, not hurt and would love to sit down and listen to any suggestions we can get. We just want the community to be clean and thought we would try the hours. We do love our residents and their opinions. Again, we apologize for making it inconvenient for you.

Posted On: 2/1/2017

Conveniently close to many stores

Beautiful fenced in apartment complex. Rent is reasonable for the area and considering the level of security you feel here compared to some of the nearby apartments. Staff is amazing they're all kind and polite at the leasing office and the maintenance is great. Conveniently placed apartments near major stores such as Walmart, Publix, and Bealls outlet less than 15 minutes away from most places in the Riverside area. Noise is a problem for me, but usually gets better during the nighttime so at least I can sleep.
By: Anonymous     Verified Resident
Read Property Manager's Response

Please come and meet with us. We saw that it was hard having the trash hours and have modified them. We are here to help, not hurt and would love to sit down and listen to any suggestions we can get. We just want the community to be clean and thought we would try the hours. We do love our residents and their opinions. Again, we apologize for making it inconvenient for you.

Posted On: 1/9/2017

Love it so far

Just moved into my apartment complex! I love it! The leasing office is great and all of the ladies that work there are amazing. It was very clean when I moved in everything was almost in exceptional condition. If not the maintenance staff gets to work immediately to fix any problems you may have. The only downside to the apartments is that they don't have any amenities whatsoever, including even the most basic amenities such as water an sewage so that's definitely a huge hole in your pocket; you're looking at your rent plus water, sewage, electricity, gas, AND dryer and washer rent if you don't already own ones that run on gas. The apartments are beautiful and maintained very well, the area of Jacksonville it is located is pretty bad, however, the apartments themselves are gated and the gates lock at 7 pm so that adds an extra layer of security. No issues with parking either. Besides that the only thing I'd comment on is the need for elevators/ accessibility for disabled people since there are only stairs to get to the third floor apartments.
By: Anonymous   
Read Property Manager's Response

We appreciate you taking the time to give us a review. Glad that you are happy and hope you continue to call us home.

Posted On: 4/19/2016

I'm gonna miss yall (Alex Liz Jennifer Carlos rest mantiance

I loved lenox court I they was friendly and also close with they residents.... Only thing I suggest too make it better cut down on some of the bills...and put laundry facility back out here.... Further then that lenox court is good place and environment
By: Aurella Kiara Robinson     Verified Resident
Read Property Manager's Response

We appreciate you taking the time to give us a review. Glad that you are happy and hope you continue to call us home.

Posted On: 3/23/2016

Love my home!

I don't have problems here. I have lived here for 4 years and seen alot of changes with the office people and maintenance. Some don't work there anymore, but they are more friendly now then ever. The westside of jax has a bad rep anyway. I don't think the apartment complex has anything to do with that. My son goes to Romona Elem. and he is on the honor roll. I like that the school buses pick up the kids inside of the gates, so my son doesn't have to walk on the street to catch the bus. I was having a hard time paying my rent last year (cut hours at work) and they always worked me. I also like living here cause they always do something for the holidays!
By: Anonymous     Verified Resident
Read Property Manager's Response

I thank you so much for the good review. We do try very hard to meet the expectation of our residents. Although, we cannot control everything, we try to really show the residents-They Matter!

Posted On: 3/23/2016

Would recommend

Great staff and maintenance crew!!! Me and children really have enjoyed our experience here. They have made us feel very welcome and always open to discuss whatever is going with your unit. The are very prompt when it comes to foxing issues you in your unit. Over all great experience!
By: Anonymous     Verified Resident
Read Property Manager's Response

Thank you for the review. If you need us, we are here. If you have any friends needing a home, please refer them. We do a resident referral program.

Posted On: 3/4/2016

Trash Bins

I have been living here for 4 years. Recently the residents have been informed that we are only able to use the trash compactor in the front of the apartment complex or risk a $50.00 fine. This is extremely inconvenient to the residents who reside in the rear of the complex. I do see many residents place bags of trash on their cars and bring it up to the front. Well, my car is not a trash bin and I refuse to use it to carry dirty trash bags to a dumpster because management ha chosen to remove one. There are too many buildings in this complex for something this ridiculous. There is a need for more than one dumpster. I know the funding is available since all the painting is being done & the new computers are being put in the computer lab. There are residents here who are disabled (such as myself) and are unable to walk that far to throw away a bag of trash. If this is something that MUST be done, I am requesting that my apartment is moved to the front so that I am closer to your trash compactor. Trash bags will NOT be transported on MY automobile. This is MY car and I have the right not to do such. A response would be greatly appreciated or I will seek other avenues to solve my issue with the trash.
By: Cynthia Joseph     Verified Resident
Read Property Manager's Response

Thank you for the review. If you need us, we are here. If you have any friends needing a home, please refer them. We do a resident referral program.

Overall Rating

4 out of 5 stars

Ratings By Category

Parking
4 out of 5 stars
Amenities
3 out of 5 stars
Maintenance
4 out of 5 stars
Staff
4.5 out of 5 stars
Value
4 out of 5 stars
Location
4.5 out of 5 stars
Noise
3.5 out of 5 stars

Testimonials